Privacy Policy

This Privacy Policy outlines how our footwear website collects, uses, stores, protects, and manages the personal information of all global users and customers who browse, shop, and use our platform services. This policy applies to all visitors, registered users, and purchasers of men’s and women’s footwear products on our official website. We attach great importance to user privacy protection and strictly abide by global privacy protection principles to ensure the security and legality of all user personal data.

1. Information We Collect

To provide complete, efficient and personalized shopping services, we only collect necessary user information generated during your browsing and ordering process. The personal information we collect includes but is not limited to your name, delivery address, contact information, payment related verification information, and order transaction records. In addition, we may automatically collect non-identifiable browsing data, including website access time, browsing pages, product viewing records, and device access information to optimize our website operation and product display.
We will never actively collect sensitive personal information including identity certificate information, private location information and irrelevant personal data. All collected information is only used for official service operation and will not be used for unauthorized purposes.

2. How We Use Your Information

All user information we collect is mainly used to provide, maintain and optimize our shopping and after-sales services. Firstly, we use your order and delivery information to process payment confirmation, arrange product packaging and shipment, complete global logistics delivery, and ensure that your purchased men’s and women’s shoes can be delivered accurately and efficiently within the stipulated time limit of 6-12 working days.
Secondly, your information will be used for after-sales service processing, including 60-day return application review, 5-10 working days refund processing, and customer problem verification and follow-up processing. In addition, we may use your browsing data to optimize our product layout, update footwear styles, adjust service strategies, and provide you with more in line with market trends and personalized product recommendations.
We may also use your contact information to reply to your consultation feedback, send order status updates, logistics progress notifications and after-sales service reminders, so as to ensure smooth communication and improve your overall shopping experience.

3. Information Storage and Protection

We adopt industry-standard data security technologies and management measures to protect your personal information from unauthorized access, disclosure, tampering, loss and abuse. All user data is stored on secure server systems with encrypted protection mechanisms, and we have formulated strict internal data management specifications to limit the access authority of internal personnel to user information.
We will retain your personal information only for the time necessary to complete the service purpose or comply with conventional service retention specifications. When the information is no longer needed for service support, we will take standardized and safe ways to delete or anonymize the data to fully protect your privacy security.

4. Information Sharing and Disclosure

We firmly promise that we will not sell, rent or trade your personal information to any third-party commercial institutions for profit without your explicit consent. We only share your necessary information with authorized third-party service providers under the premise of ensuring data security, which is necessary for the normal operation of platform services.
The limited shared information scenarios include global logistics and distribution service providers (used to complete order delivery), official payment service institutions (used to complete USD transaction settlement and refund processing). All third-party cooperative institutions have signed strict privacy confidentiality agreements with us, and they are only allowed to use your information to complete designated service work, and are prohibited from any unauthorized use and disclosure behavior.

5. Cookie Usage Policy

Our website uses standard Cookie technology to improve user browsing experience and website operation efficiency. Cookies are small text files stored on your browsing device, which can help us record your browsing preferences, website access habits and frequent viewing product categories, so as to optimize page loading speed and product recommendation accuracy for your next visit.
You can freely adjust the Cookie permission settings through your browser settings to accept or refuse Cookie storage. Disabling Cookies will not affect your normal order placement, payment, logistics inquiry and after-sales service functions on our website, but may slightly reduce the personalized browsing experience.

6. User Rights

As a user of our platform, you have the right to inquire, check and confirm your personal information and order data stored on our website. You have the right to apply for correction of incorrect personal information and apply for deletion of unnecessary personal data under legal conditions. In addition, you can choose to refuse to receive our follow-up service reminder messages at any time.
If you have any demands related to personal privacy rights, please contact us through the Contact Us page of our official website. Our professional team will respond to your demands and complete the corresponding processing in a timely manner.

7. Policy Updates

We reserve the right to appropriately adjust and update this Privacy Policy according to platform service optimization and industry standard updates. Once the policy content is revised, we will publish the updated version on the official website page. The updated policy will take effect immediately after publication, and your continued browsing and shopping on our website will be regarded as recognition and acceptance of the updated Privacy Policy.

8. Contact Information

If you have any questions, doubts or suggestions about this Privacy Policy, or any privacy-related consultation and demand, please refer to and contact us through the Contact Us page on our official website. All official contact channels and email addresses are displayed on the Contact Us page for your inquiry and communication.